Refund Policy

At DPDPsecured.com, we provide digital privacy compliance tools and related services, including website privacy scans, policy generation tools, consent notice tools, cookie compliance tools, and enterprise review services.

Because our products and services are digital in nature, the following refund rules apply.

Section 01

Free Tools

Any free tools or features available on the platform do not involve payment, so no refund applies.

Section 02

Pro Subscriptions

Payments made for Pro plans or other paid digital features are generally non-refundable once access has been granted or the feature has been used.

We do not normally offer refunds for:

• change of mind,
• partial or non-use of the subscription,
• failure to cancel before the next billing cycle,
• dissatisfaction with features that were described before purchase.

If you cancel a subscription, the cancellation will apply to future billing cycles. Your access will usually continue until the end of the current paid period. We do not ordinarily provide prorated refunds.

Section 03

Billing Errors and Duplicate Charges

We may review and issue a refund in cases such as:

• duplicate payment,
• incorrect billing,
• charge after valid cancellation due to a technical issue,
• paid feature not becoming accessible due to a technical failure on our side that we are unable to resolve within a reasonable time.

To request a billing review, please contact us at email@dpdpsecured.com within 7 days of the charge, with your payment details and a brief explanation.

Section 04

Enterprise Services

Custom enterprise reviews, consultations, and scoped compliance services are generally non-refundable once work has started.

If an enterprise engagement is billed in stages or milestones, any refund, if applicable, will only be considered for work that has not yet begun.

Section 05

Generated Outputs

Any digital outputs generated through the platform — including policies, notices, reports, templates, banners, or related deliverables — are generally non-refundable once generated, accessed, or downloaded, except in cases of duplicate billing or material technical failure attributable to us.

Section 06

No Guarantee of Legal Outcome

DPDPsecured.com helps businesses improve their privacy compliance readiness, but purchase of any paid feature or service does not guarantee legal compliance, regulatory approval, or any specific legal outcome. Refunds will not be issued solely because a user expected a particular result.

Section 07

Contact

For billing or refund-related queries, please contact: